At Top One Mall, we strive to provide a seamless and transparent shipping process for our customers. Due to the large size of the products we offer, such as pool tables, table tennis tables, and Pilates Reformers, the shipping cost will be automatically calculated based on the address you enter during the checkout process.
Important Points to Note:
- Automatic Calculation: The shipping cost is determined automatically when you enter your delivery address at checkout. This ensures that you receive the most accurate and up-to-date shipping rate.
- Review Carefully: Please take a moment to carefully review the calculated shipping cost before completing your purchase. This will help avoid any surprises and ensure you are fully informed about the total cost of your order.
- Large Items: Due to the nature of our large items, shipping fees may vary significantly based on your location and the specific product being shipped. Please note due to weight and size of the merchandise, an able bodied person is required to help unload.
- Estimated Delivery Time: Normally delivered within 5-10 business days after processing, depending on the destination.
- Free delivery: Free delivery is offered to Sydney metro area ONLY.
- Assembly: All tables are shipped in boxes and REQUIRES ASSEMBLY. If you need installation services please contact us. Fees apply.
- Upstairs Delivery: Items will be delivered to the Front door / Garage at ground floor only. Requesting help move in or upstairs will occur extra. If you need this please contact us prior to purchase.
- Parking Space: we will require our customers to provide a parking space for our installation service. However, if no parking space is provided, additional charges will apply.
- Contact Us: If you have any questions or concerns regarding the shipping cost, feel free to contact our customer service team. We are here to assist you and provide any additional information you may need.
Our goal is to ensure your order arrives safely and promptly. Thank you for choosing Top One Mall for your sports equipment needs!